Shopping and spending
We agree the purpose and spending limit before shopping. I keep receipts, account for purchases and return change. Your money is used only for the agreed purpose.
Your belongings
Cleaning or decluttering does not mean I can throw things away. We agree what stays, moves, is donated or is discarded. Keys and other property are handled securely.
If something is wrong
Tell Alex promptly about a missing item, unexplained purchase or concern about money. Concerns are recorded and reviewed, and you can contact an external authority directly.
Convi is an unregistered NDIS provider. This page summarises the company policy. Ask Alex for a copy or an explanation in a format that works for you.