Getting started
We talk about what matters to you, the support you need, your preferences and any safety or health information needed for the work. We check that Convi can provide the support safely and within its scope.
Your plan
Together we agree the activities, goals, communication and practical arrangements. Beach visits, medication assistance or meal support need their own relevant arrangements before they begin.
Checking progress
I ask what is working and review the plan when needs change. We use observations and your feedback to adjust support. You can request a review at any time.
Changing providers
You remain free to choose providers. If support changes or ends, I work with you on a safe handover and share relevant information with appropriate permission.
Convi is an unregistered NDIS provider. This page summarises the company policy. Ask Alex for a copy or an explanation in a format that works for you.